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​KanCare to Launch Ombudsman Volunteer Program


WICHITA, Kan. (AP) — The state-run program that administers Medicaid is seeking volunteer ombudsmen for Kansas City, Johnson County and Wichita. The KanCare Ombudsman office says it needs the volunteers to answer residents' questions about the program and help with appeals or complaints. Currently there is only KanCare ombudsman Kerrie Bacon, who is based in Topeka. She says she mostly deals with questions through phone calls and e-mails, and it will help to have volunteer ombudsmen see clients in person. Bacon told The Wichita Eagle that most of the calls she answers come from Kansas City and Wichita. A 30-hour training course for the three volunteer locations begins August 1.


The AP is one of the largest and most trusted sources of independent newsgathering, supplying a steady stream of news to its members, international subscribers and commercial customers. AP is neither privately owned nor government-funded; instead, as a not-for-profit news cooperative owned by its American newspaper and broadcast members, it can maintain its single-minded focus on newsgathering and its commitment to the highest standards of objective, accurate journalism.