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What's the Matter with KanCare? Challenges Include Application Backlog

A backlog of Medicaid applications worsened at the end of 2015 when an executive order signed by Gov. Sam Brownback went into effect, consolidating all applications within a single KanCare Clearinghouse in Topeka. (photo credit: Kansas News Service)

Kansans have been facing long waits to find out if they qualify for health coverage under KanCare, the state’s Medicaid program. The state has cleared up much of the backlog over the past year, but thousands of applications for long-term care coverage are still hung up. As Andy Marso reports from the Kansas News Service, that’s left applicants frustrated and forced nursing homes to absorb months of delayed payments. 

KanCare providers, instead of dealing with one payer, are now dealing with three, each with its own set of rules for reimbursements. We'll learn more about the challenges that poses in part two of our story tomorrow (THUR). 

Andy Marso reports:

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