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New Complaints Surface as Officials Work to Reduce KanCare Backlog

Heartland Health Monitor is a reporting collaboration focused on the impact of health issues in the Midwest.

Kansas Medicaid officials are working to clear a massive application backlog. But as Heartland Health Monitor’s Jim McLean reports, new complaints are surfacing about problems facing low-income, disabled and elderly Kansans seeking to enroll in the health care program.

Jim McLean is a reporter for the KHI News Service in Topeka. He's also a contributor to ​Heartland Health Monitor, a reporting collaboration focused on health issues and their impact in Kansas and Missouri. The partners — Kansas Public Radio, KCUR, KMUW, KCPT Public Television and the KHI News Service — strive to bring listeners and readers timely, accurate and comprehensive coverage of health and health-related issues.

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