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Adaptation to New State Computer System Means Diminishing Delays at DMV

 

dmv office(Image credit: KMBC-TV via ourtown.com)

MISSION, Kan. (AP) — County treasurers across Kansas say long lines caused by a new computer system will be gone once the kinks are worked out of the $40 million upgrade. Until then, residents who want to renew their vehicle tags or pay sales taxes will just have to be patient as state employees learn the new system and dig out from a week's worth of work that went undone while the system was being installed. Division of Motor Vehicle director Donna Shelite says many counties have mastered the system, but some of the state's larger counties are scrambling to catch up. Johnson County treasurer Tom Franzen urges residents to take care of business online or through the mail, at least for now, to help speed things up.

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